It is with enormous sadness, deep respect and admiration that we pay tribute to Morgan Bell, who sadly passed away on Tuesday 27 July 2025.
Morgan was an incredible character, much loved by many of the customers who met him during the 14 years that he worked at West Norfolk Glass, and by his colleagues, present and past, who had the privilege of working with him.
Morgan had previously worked in the double glazing industry before joining West Norfolk Glass in 2011, and he brought a vast knowledge, considerable skill and immense intelligence to the role, which has contributed hugely to our company’s progression over more than a decade.
Working as a Sales Executive, Morgan became widely known throughout the industry and among many Norfolk homeowners for this expertise, but also for his care and attention to detail, matched by his diligence and, above all, integrity. Honour is a word much touted, but in Morgan’s case he truly was a gentleman in all that he did for so many.
Morgan had a genuine ability to connect with people and each project he worked on was as important to him as it was to the customer – it was quite common for him to call by sometime after a job was complete to ensure everything had progressed smoothly and to ensure that the homeowner was 100 per cent satisfied with their home improvements.
The trust invested in him by many customers meant they would often return to him over the years for help with new projects, asking ‘only for Morgan’. Just one example of the impression he made on so many is reflected in this note from a recent customer:
‘Special thanks goes to Morgan who was friendly, extremely helpful and knowledgable in guiding me through the process and for being so patient with my changes of mind.’
Morgan’s passion for the job and industry he chose to build an impeccable career in was matched by a huge generosity of spirit. Always with a smile, enthusiasm and cheer, he supported his colleagues and mentored many during his time at West Norfolk Glass. Industry contacts, suppliers and competitors had a deep respect for him and have expressed their sadness at losing ‘one of their own’.
We already miss his effusive character, charm and energy which has meant so much to all who had the pleasure of knowing and working with him. To his family, wife Jackie and daughter Natalie, we are deeply sorry for your loss. Rest in peace, Morgan, you truly were one of a kind.
