West Norfolk Glass has been recognised as one of the UK’s leading home improvement companies after winning a prestigious national award for customer satisfaction.
The King’s Lynn-based business was crowned Winner in the National Customer Satisfaction (£1.5m–£3m turnover) category at this year’s Independent Network Awards, recognising its outstanding commitment to customer service and consistently high standards.
The annual awards celebrate the best independent installers across the UK, with winners selected based on customer feedback and satisfaction levels, making the accolade one of the industry’s most respected honours.
For West Norfolk Glass, which has been serving homeowners across Norfolk for almost 60 years, the award reflects the dedication of its experienced team and the trust placed in the company by thousands of customers.
Managing director Geoff Parker said: “Winning this award is a tremendous achievement for everyone at West Norfolk Glass. We pride ourselves on delivering not only high-quality products but also exceptional customer service from the first enquiry through to installation and aftercare.
“To be recognised nationally for customer satisfaction is especially rewarding because it is our customers who are at the heart of everything we do. We would like to thank every homeowner who has chosen West Norfolk Glass and taken the time to leave feedback. Their support has made this award possible.”
Established in 1967, West Norfolk Glass has built a reputation as one of the region’s leading suppliers and installers of windows, doors, conservatories, replacement conservatory roofs and glazing solutions. The company has been also a Which? Trusted Trader since 2019 and is consistently recognised for its commitment to quality workmanship and customer care.
The Independent Network Awards celebrate excellence among independent installers throughout the UK, recognising businesses that consistently deliver outstanding products and service.
The latest award further strengthens West Norfolk Glass’ reputation as one of Norfolk’s most trusted home improvement specialists, with the company continuing to invest in its people, products and customer experience.
